Customer Support

EXPERIENCE

Rediscover the joy of life as you explore the colorful wonders of Jeju.
Rest and relax while you dine, drink, and discover new experiences at the PARNAS Hotel Jeju.

Estuary Aroma Restorative Yoga

Experience a restorative morning for your mind and body
with our unique blend of personalized aroma essential oils and a peaceful yoga session.

  • Time
    08:00-8:50 / Every Friday to Monday
  • Inquiry
    Estuary Reception 1F +82-64-801-5560, 1
  • Notice
    This complimentary class is open to all guests aged 19 and above. The class is limited to 15 participants and may be fully booked in advance. Participation is only permitted for guests who are 16 weeks (4 months) or more into their pregnancy. Please bring your personal mobile phone and wear comfortable attire.

GYM IN A BAG Rental Service

Maintain a healthy vibe during your stay
by exercising anywhere with the Technogym Master Trainer Set,
free from location constraints.

  • Time
    07:00-22:00
  • Inquiry
    Estuary Reception 1F, 064-801-5560, 1
  • Notice
    Customers under 19 years of age are not permitted to use this service. ln case of damage or loss due to negligence, repair costs may be charged. Available in limited quantities on a first-come, first-served basis.

Estuary Pregnancy Sound Therapy

Relax your mind and body while listening to the
natural sounds of Jeju at the infinity pool,
and share an emotional connection with your baby.

  • Time
    07:00-22:00
  • Inquiry
    Estuary Reception 1F, 064-801-5560, 1
  • Notice
    Customers under 19 years of age are not permitted to use this service. ln case of damage or loss due to negligence, repair costs may be charged. Available in limited quantities on a first-come, first-served basis.

Estuary Sound Therapy

"Estuary Sound Therapy" is a healing program
where you can listen to sounds and music
recorded directly from Jeju's nature
using bone conduction headsets underwater.
You can experience clearer and more unique sounds underwater.

  • Time
    09:00 - 22:00
  • Availability
    First-come, first-served basis, up to 30 items
    (provided after completing a usage confirmation form at the reception)
  • Inquiry
    Estuary Reception 1F, 064-801-5560, 1
  • Notice
    Customers under 19 years of age are not permitted to use this service. In case of damage or loss due to negligence, repair costs may be charged.

Family Lounge Kids Class
Cookie Class

Discover the Jeju Cookie Class,
where you and your child can decorate cookies
shaped like iconic Jeju symbols - Hallasan Mountain,
Dol Hareubang, and Hallabong oranges.
Led by instructor Promomkinder, this creative program encourages children to express themselves
and build a sense of accomplishment through hands-on activities.

  • Time
    Once daily at 10:30 AM
  • Venue
    Family Lounge, West L Floor
  • Participants
    Maximum of 5 persons
  • Price
    33,000 KRW per session
  • Recommended Age
    Ages 3 to 8 years
    (Parent accompaniment recommended)
  • Inquiry
    Front Desk 064-801-5211
  • Cancellation & Refund
    Cancellations and refunds available until 17:00 the day before class
  • Information
    Reservations may not be available on certain dates depending on the schedule.

Family Lounge Kids Class
Wreath Making

Celebrate the holiday season
by creating your very own one-of-a-kind wreath
and capture your year end memories in Jeju.

  • Period
    December 1 - 31, 2025
  • Time
    Once daily at 2:00 PM
  • Venue
    Family Lounge, West L Floor
  • Participants
    Maximum of 5 persons
  • Price
    33,000 KRW per session
  • Recommended Age
    Ages 5 and above
    (Parent accompaniment recommended)
  • Inquiry
    Front Desk 064-801-5211
  • Cancellation & Refund
    Cancellations and refunds available until 17:00 the day before class
  • Information
    Reservations may not be available on certain dates depending on the schedule.

Family Lounge Kids Class
Bath Bomb Making Class

A special moment where your child creates
a one-of-a-kind Bath Bomb by mixing vibrant colors
with their little hands.
Experience the "Bath Bomb Class",
where your child's sensibilities will grow even further.

  • Time
    Once daily at 4:00 PM
  • Venue
    Family Lounge, West L Floor
  • Participants
    Maximum of 5 persons
  • Price
    KRW 33,000 per session
  • Recommended Age
    5 years and older
  • Inquiry
    Front Desk 064-801-5211
  • Cancellation & Refund
    Cancellations and refunds available until 17:00 the day before class
  • Information
    Reservations may not be available on certain dates depending on the schedule.